Small Business Owners are Wise to make a few New Year’s Resolutions.

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It’s that time of year again; a time to look forward to the New Year and reflect on the changes we want or need to make in order for our business to grow. With that said, try to remember to strike that delicate balance between work and life.  For many small business owners, the two are so deeply intertwined that it’s hard to separate.

1. Plan your day. Every morning make a “To Do List” and keep it in front of you. Make sure it is reasonable and achievable. Many people are their most productive in the morning so add your toughest item(s) and the ones that you dread most to the top of your list. After you get these items completed your day will seem easier and you just might find yourself whipping through the rest of your tasks.

2. Put time for you on the calendar. While you are planning your day be sure to schedule some “You Time”. It is so important to take the time to recharge and refresh yourself; a healthy work-life balance demands time out. Get used to scheduling time regularly to “meet with yourself” and stick to that commitment. If you don’t invest in yourself, who will?

3. Make customer service a priority.  It’s a fact that customer service can make or break your relationship with current and future customers. Looking ahead to 2017, customer service should be a priority for every small business. A key resolution would be to look at ways that you can get closer, strengthen your relationship, and stay on your customer’s minds. Remember that keeping a customer takes less of our time than finding a new one.

4. Promote your business regularly and consistently.   Too often the task of promoting our small business slips to the bottom of our “To Do List”.  If you want to attract new customers, you have to make promotion a priority. Make a New Year’s resolution to hire a marketing expert or take the time to create a marketing plan on your own and follow through.

5. Grow your business through partners.   When you’re feeling stuck with your business and you don’t know which way to turn, look to partners. With each year, I believe more and more that partner relationships are a huge key in running a successful business. No matter how small in scale the partnership is, it can reap huge benefits for your (and their) business.   I find that meeting with my partners is enjoyable, helps clear my head, and can easily be part of my “You Time”.

6. Join a new business organization or networking group.   There’s nothing like talking to other business people for sparking new ideas and making contacts. Whether it’s a group specifically designed for networking or an industry organization dedicated to a particular type of business,  making the effort to be a part of a group will revitalize you and your business. Give yourself a break and take some time “out of the office” to meet with like-minded individuals to network.

7. Learn how to delegate and get more help. Your business may not be growing sufficiently because you are trying to do too much yourself. Examine your operation for routine tasks that take too much of your time or for the ones that you dread.  Decide to let someone else handle these tasks. Delegation is key to a healthy work-life balance.

8. Give something back to your community.  Make a New Year’s Resolution to find a cause that matters to you and give what you can; money, time, or both.  Not only does it feel good on a personal level, but doing good is just a smart business practice. Those that give get.

Building and maintaining a successful  business can be time consuming and difficult. Use these resolutions to help your small business grow and just as important remember to make time for yourself, family, and friends.

Happy New Year and may Your Business Prosper in 2017!

About the Author: Sheri Miller is the Owner of Another You, LLC, a Virtual/Personal Assistant service in the Dayton, Ohio area. Sheri helps small business owners save time and money by taking care of their day-to-day administrative tasks. Think of her as your right hand while your left hand is growing your business.

http://www.anotheryouerrands.com                      937-416-2207

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End of Year Checklist for Small Business

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Here are some things every small business should look at as the year-end approaches. With so many things on your plate, it’s a good idea to create a checklist for your end-of-year activities.

1. Get your books in order. Whether you are a solopreneur with a box full of receipts that haven’t yet been entered or a small business owner who has a bookkeeper on your payroll, you have to get this step done before you can do anything else.

2. Review all your systems from top to bottom. A system review can be an eye-opening experience for business owners. Carefully examine what is working and what isn’t. Don’t assume that just because you have had a certain system in place from day one that it is adding value to your business or your customers.

3. Review your expenses and vendor contracts. Run an expense report and see where you are spending your money. Is it money well spent? Are you getting a good ROI from all of your memberships? Are you really reading all those magazines that come each month? Take a look at how much business you are doing with each vendor. Are you getting optimum pricing based on how much you are working together?

4. Touch base with your best customers. Be sure to tell them you appreciate their business and ask if there is anything you can improve on or do differently to help them grow their business. Send them a Christmas card or gift or plan to send them a card at the beginning of the New Year.

5. Take a good look at your website and social media platforms. You need to make changes to your website to keep people coming back and take advantage of SEO. Is the content on your website and business social media profiles up to date? Dedicate some time for touching up, revamping or overhauling your digital presence.

6. Revisit your pricing. Once you understand your business’ financial picture, it’s time to get honest about how things are going. Many freelancers and small business owners make the mistake of under-charging their clients: is your pricing adequately compensating you for your time, experience, and costs (which include taxes, retirement plans, health insurance, and more)?  The start of the New Year is a natural time to bump up your rates.

7. Goals. Pull out your business plan and any other planning documents and review this past year’s goals. Did your business accomplish what you set out to do? Why or why not? Set Goals for next year. Be specific, give them a timeline, and make sure they are measurable and written down.

8. Revisit Your Business Plan. If it has been a while since you examined this critical document, now’s the time to get to it. Review it to ensure it’s still aligned with your company goals. Change what needs changing. And if you never had one, this is the time to make one.

9. Meet with your accountant. The end of the year is the perfect time to meet with your accountant to plan your taxes. Discuss with them what you should do with excess cash and take a look at anything you can write off.

10. Get Organized. If you’re like a lot of business owners, your desk is cluttered, and so is your desktop. Spend a few hours throwing away and shredding things you don’t need and organizing your computer files. I guarantee you’ll feel more together come January.

headshot2About the Author: Sheri Miller is the Owner of Another You, LLC, a Personal/Virtual Assistant service based out of the Dayton, Ohio area. Sheri helps small business owners save time and money by taking care of their day-to-day administrative tasks. Think of her as your right hand while your left hand is growing your business.

 www.anotheryouerrands.com                                                                 937-416-2207

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